Our plan to keep you safe and provide a great experience
In health care our top priorities, above all else, are to keep our patients, residents and our people safe and deliver high-quality care. As a new network, we have the opportunity to set goals to do this across three sites, allowing us to build off of one another’s strengths and share best practices across our teams. This Quality Improvement Plan is the first for our new network between Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, and it identifies measurable steps we will take over the next year to create a safer environment to deliver care, and to improve patient and resident experience.
2018-19 Quality Improvement Plan
At a glance
View a detailed spreadsheet of our targets and change plans.
For more information on the Excellent Care for All Act (ECFAA), please visit www.ontario.ca/excellentcare.