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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

Our plan to keep you safe and provide a great experience

In health care our top priorities, above all else, are to keep our patients, residents and our people safe and deliver high-quality care. As a new network, we have the opportunity to set goals to do this across three sites, allowing us to build off of one another’s strengths and share best practices across our teams. This Quality Improvement Plan is the first for our new network between Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, and it identifies measurable steps we will take over the next year to create a safer environment to deliver care, and to improve patient and resident experience.

2018-19 Quality Improvement Plan

At a glance

QIP HospitalQIP Long-term care

View as PDF file
View the full document submitted to Health Quality Ontario.

View a detailed spreadsheet of our targets and change plans.

For more information on the Excellent Care for All Act (ECFAA), please visit

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