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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

What is Hospital Standard Mortality Ratio (HSMR)?

The Hospital Standard Mortality Ratio (HSMR) is an important measurement tool that provides hospitals with a starting point to assess their mortality trends, identify opportunities for improvement and track their progress.

Public reporting of the HSMR is calculated by theCanadian Institute for Health Information (CIHI) and the results are posted annually on their website.

How to interpret the HSMR

  • An HSMR equal to 100 suggests that there is no difference between the hospital’s mortality rate and the overall average rate.
  • An HSMR greater than 100 suggests that the local mortality rate is higher than the overall average.
  • An HSMR less than 100 suggests that the local mortality rate is lower than the overall average.

It is important to note that the HSMR is not designed for comparisons between hospitals; it is intended to track a hospital’s trend over time.

Please see HSMR Rates for more information.

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