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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

Quality and Performance

Quality, Patient Safety & Enterprise Risk

Providing the safest care possible to our patients is very important to us. We have a saying at St. Joseph’s Health Centre that “patient safety is everybody’s responsibility”.

So why is this important to us? As a community teaching hospital serving the diverse communities of south west Toronto, our patients and their families rely on us each and every day to provide safe, high quality care.

There are many initiatives and strategies that go into helping us achieve our strategic commitment of Putting Patients First by providing the safest care.

This section of our website helps to show the people we serve and those who serve with us, how we are doing towards our strategic commitments. By posting our patient safety indicators publicly on our website – something we have been doing for over three years now – shows you how we are performing.

Throughout this Patient Safety section we are asking for your feedback! Use the feedback buttons to tell us how we can improve the information we are providing you. We have also created a “quick poll” to track how useful this information is to our community in case you don’t have time to send us your feedback.

See how we are performing in all of our patient safety indicators.

More Quality, Safety and Performance Excellence links:

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