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Welcome to Our Virtual Information Desk
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Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

There are two main parking options at St. Joe’s Toronto.

The Main Parking Garage is located on Sunnyside Avenue. It is open 24-hours. The bridge connecting the parking garage to the Health Centre is located in the hospital’s East Wing on the 1st Floor and is open from 5:45 a.m. to 9:00 p.m. You can access the bridge from the Parking Garage 3rd level.

Limited underground parking is available in the Our Lady of Mercy (OLM) Wing. It is located off of Sunnyside Avenue (just north of the Main Garage).

All parking garages are open 24 hours a day, 7 days a week and offer accessible parking spots.

Main Parking Garage valet service during busy times

Our Main Parking Garage can be very busy during normal business hours. As a convenience for our visitors, the parking garage attendants may ask to valet your car. There is no charge for this service. If they need to valet your car, you will have to leave your car keys with the attendant. All car keys are stored securely in the parking garage attendant’s booth.

When you are leaving the Health Centre before 3:45 p.m., please retrieve your car keys from the valet on the same level where you parked your car. After 3:45 p.m., please retrieve your car keys from the Sunnyside parking garage office (on your right as you exit). This office is staffed 24/7.

Before 3:45pm, pick up the keys from the attendant where you dropped off the car (either OLM or Sunnyside garage).

After 3:45pm, all valeted car keys are dropped off at the main (Sunnyside) parking garage office (as you exit, the office to the right). This office is staffed 24/7.

Parking near the Emergency Department

There is some surface parking near our Emergency Department for the convenience of our patients and families. To access this parking area, please use the main Emergency driveway off Glendale Avenue.

Accessible Parking

There are accessible parking spots in our parking garage, which is located on Sunnyside Avenue

  • 4 accessible parking spots on level 2
  • 4 accessible parking spots on level 3
  • 4 accessible parking spots on Level 1, OLM parking garage

Accessible surface parking

  • 1 accessible parking spot at our Tranquility Entrance
  • 4 accessible parking spots at our East Entrance
  • 6 accessible parking spots in our Emergency Department parking lot
  • 2 accessible parking spots at the OLM surface parking lot

Parking rates

Up to 1/2 hour: $2.50                    
Up to 1 hour: $5.00
Up to 2 hours: $10.00                    
Daily maximum: $15.00

We offer daily, weekly and monthly passes, with in-out-privileges, for the garage where your ticket is purchased.  The non-consecutive passes are valid for 1-year from the date of purchase and they are transferable. Consecutive passes must be used within the specified time period.

The rates for passes are

  • 1 day pass – $18.00
  • 5 day pass (non-consecutive with 1 year validity) – $45.00
  • 7 day pass (consecutive) – $40.00
  • 10 day pass (non-consecutive with 1 year validity) – $90.00
  • 30 day pass (non-consecutive with 1 year validity) – $160.00
  • 30 day pass (consecutive pass) – $160.00

Non-consecutive passes can be purchased from the parking office only.  The parking office is located at the main entrance/exit from the Sunnyside parking garage.

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