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Visitor Information Panel
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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

Accessing Your Health Information

St. Joseph’s Health Centre’s Health Records Department complies with Personal Health Information Protection Act (PHIPA), 2004. To learn more about PHIPA please refer to We are committed to protecting patient confidentiality while providing health information access to authorized individuals.

You can access your health information by contacting the Release of Information Office.

All requests must be submitted with the following:

*There is an administrative fee for copies of your record based on the current fee schedule.

Service Standard Fee
Basic search and copies of 1 – 20 pages $30.00 (+HST) =  $ 33.90
Additional charge per page after 20 pages $0.25

Please note: There is no fee when releasing information to physicians or other health care facilities for the purpose of continuity of care.

Other charges may apply.

Release of Information Office Contacts

Mailing Address:
St. Joseph’s Health Centre
Health Records Department
30 The Queensway
Toronto, ON
M6R 1B5

Phone Number: 416-530-6047
Fax Number: 416-530-6046

Hours of Operation: Monday to Friday 8:00 am to 4:00 pm

Birth/Death Records

To ensure your child’s birth is registered, the hospital staff will provide you with the necessary documentation at the time of birth.

To obtain Birth/Death Record please contact the Office of the Registrar General Online Certificate. The application can be found here:

By Mail:
Office of the Registrar General
P.O. Box 4600
189 Red River Road, 3rd Floor
Thunder Bay, ON, P7B 6L8

Phone Number in Toronto: 416-325-8305
Toll-free Outside Toronto: 1-800-461-2156
Fax Number: (807) 343-7459

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