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Visitor Information Panel
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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

St. Joseph’s welcomes persons with a disability to use their own assistive devices when accessing services at/or admitted to the Health Centre, unless otherwise prohibited due to health and safety or privacy issues. Some assistive devices may be available in the Health Centre. Please use the following list of specific devices available to you at St. Joseph’s upon request.

SJHC = St. Joseph’s Health Centre

Deafness /or Hearing Loss

  • Amplified phones – available at Switchboard
  • Baby sound monitor with bed shaker – available on unit 1L
  • Pocket talkers – available at Switchboard, Ambulatory Care Centre, Pre-Admit, and selected inpatient units
  • Relay service – available by the telephone company
  • Sign Language – please advise the staff so they can make necessary arrangements.
  • Televisions Closed-captioned TVs are available upon request from the television rental service.
  • Support person – not available at SJHC but welcomed
  • Uniphone (TTY/TDD) – available at Switchboard


  • Canes – available for purchase on unit 6E and in the Fracture Clinic
  • Crutches – available for purchase on unit 6E, Emergency Department and in the Fracture Clinic
  • Long handled reachers – available for purchase on unit 6E
  • Long handled sponge – available for purchase on unit 6E
  • Elevators – located throughout our buildings
  • People carts – available at our entrances
  • Support person – not available at SJHC but welcomed
  • Walker – in all inpatient units
  • Wheelchair – available in all inpatient units, selected outpatient departments including the Emergency Department, Ambulatory Care Centre and Fracture Clinic

Speech and/or Language

  • Communication board – available through Speech and Language Pathologists
  • Pen and paper – available in all our units
  • Support person – not available at SJHC but welcomed
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