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Visitor Information Panel
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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

Hospital Services for patients & visitors

Banking Machine
Centre for Clinical Ethics
Credit Union
Gift Shop
Hospital Wide Memorial Service
Information / Switchboard
Interpreter Services (Spoken and Signed Interpreter Services)
Multi Faith Room
Outpatient Pharmacy
Pay phones
Second Cup
St. Joseph’s Health Centre Lifeline
Vendors Marketplace

Banking Machine

A cash machine is located just inside the Cafeteria’s main entrance on the 1st Floor.


The Lakeside Cafe is located on the 1st Floor. Visitors can select from a wide range of fresh breakfast, lunch and dinner items.

Hours of service:

  • Monday to Friday: Open 6:45 a.m. to 6 p.m.
  • Saturday, Sunday and holidays: Open 8 a.m. to 10:30 a.m., 11 a.m. to 3 p.m., and 4 p.m. to 6 p.m.

Centre for Clinical Ethics

For More information on the Centre for Clinical Ethics, please click here.


St. Joseph’s Chapel is available to all patients, friends, family, staff and members of our community for private prayer or reflection. It is located in the Morrow Wing, 2nd Floor. Roman Catholic mass is offered at noon Monday through Friday and at 10:30 a.m. on Sunday, all are welcome. Patients who cannot attend can request Holy Communion to be taken to their room.

Credit Union

Fort York Community Credit Union is located in our Sunnyside Building on the 2nd Floor. You can contact them by calling 416-530-6474.


If you would like to send a fresh flower arrangement to a patient or staff member, please visit our Online Gift Shop or call the Gift Shop at 416-530-6486 ext. 3296 and a volunteer will arrange for the delivery of your flowers. Please have the patient/staff member’s full name, room number and/or department at hand. Visa and Master Card are accepted.

Please Note: Florists can deliver flowers directly to patient care units. However, in some areas, such as critical care, flowers are not allowed in patient rooms. Please check with the Patient Care Unit first.

Gift Shop

The Gift Shop is staffed by volunteers and is located in the Morrow Wing on the 1st floor of the Health Centre. All profits are donated to the Foundation to support patient care.

You can also visit our new Online Gift Shop with same day delivery to patient rooms on orders placed before 12pm.


  • Monday – 9:30 a.m. to 8 p.m.
  • Tuesday – 9:30 a.m. to 8 p.m.
  • Wednesday – 9:30 a.m. to 8 p.m.
  • Thursday – 9:30 a.m. to 8 p.m.
  • Friday – 9:30 a.m. to 4:30 p.m.
  • Saturday – 11 a.m. to 3 p.m.
  • Sunday – 12 p.m. to 4 p.m.
  • Holidays – Closed

(Note : Hours depend upon the availability of volunteer staff)

The Gift Shop offers a wide selection of:

  • Flower Arrangements and plants delivered daily
  • Giftware
  • Baby Gifts
  • Candy and Chocolate
  • Greeting Cards and gift bags
  • Magazines and Books
  • Clothing and Accessories
  • Toiletries and sundries
  • TTC tickets and tokens
  • Stamps

Our volunteers can take telephone orders and deliver to patient rooms upon request. For more information, please call 416-530-6486 ext. 3296

Vendors Marketplace

From Monday to Friday vendors are located just inside the cafeteria doors selling an assortment of merchandise including: handmade jewellery, clothing, kid’s toys and home décor items. Corporate groups looking to promote their programs and services are also welcome to apply.

If you are interested in joining St. Joseph’s Vendor Program, please read the Vendor Rules & Regulations and complete the Vendor Application Form.

Email your completed form to or by fax 416-530-6081

For inquires please contact 416-530-6486 ext. 3484

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