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Our priority is to ensure the safety and well-being of our patients and residents, and our people.

Only pre-approved visitors can visit patients at our sites. Please check our COVID-19 information page to learn more about what to expect for your appointment/visit and how to be approved as a visitor.

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Welcome to Our Virtual Information Desk

Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

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Discharge Information for Your Loved Ones

If you are pick up a family or loved one who is being discharged and leaving the hospital, please make sure you know the discharge time. This should be on the white board in the patient’s room or please speak to one of their health care providers. Please make sure you arrive on time.

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