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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

To help provide a welcome environment for patients and visitors, St. Joseph’s Health Centre is allowing the use of cell phones and wireless communication devices in specific areas of the Health Centre.

Signs have been posted throughout the Health Centre notifying the public where they can and cannot use wireless communication devices. Persons using wireless communication devices in permitted areas are strongly encouraged to respect the peace and quiet of others. Please be discreet with your conversations and keep your voice at a level that will not disturb others.

In keeping with strict provincial privacy guidelines designed to preserve patient confidentiality, cell phones and other wireless communication devices must not be used by anyone to photograph, take video images or record conversations of any patient, physician, volunteer or staff member in the Health Centre without prior authorization. Please speak to a member of your St. Joseph’s health care team.

The chart below outlines the areas where patients, visitors and the general public can and cannot use wireless communication devices in the Health Centre. For more information about where you can use wireless communication devices at St. Joseph’s, please visit the main switchboard located in the Melnyk Entrance and your inquiry will be directed to the most appropriate department.

Cellular Telephones to be used in Vibrate or Silent Mode

  • Cafeteria
  • Main lobby
  • Waiting rooms
  • Patient lounges
  • Meeting rooms
  • Sunnyside wing
  • Diagnostic Imaging
  • Cardio Respiratory
  • Inpatient & Outpatient Departments
  • Chapel and multi-faith room
  • Library

Patient and Visitor use of Wireless Devices is Prohibited

  • Ground Floor – Emergency Department, Haemodialysis
  • First Floor – Neonatal Intensive Care Unit, Family Birthing Centre
  • Second Floor – Intensive Care Unit, Operating Rooms, Post Anaesthesic Care Unit, Day of Surgery, Haemodialysis, 2L Medicine
  • Fourth Floor – Coronary Care Unit, 4M, 4L
  • Community Renal Centre on Islington Avenue



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