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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

CIBC Just For Kids Clinic (Children’s Walk-In Clinic)

Please note – we do not provide routine COVID-19 swabbing for children over the age of 1 year. If your child has a runny nose or nasal congestion only, or needs to be swabbed for daycare or school, you will NOT be tested at the Just For Kids Clinic. You will be asked to make an appointment at a COVID-19 Assessment Centre instead. We will continue to see children who have fevers, persistent coughs or other medical conditions that require a physician assessment. Visit our COVID-19 Assessment Centre page for more testing information for children.

New UnityConnect digital tool

We’ve launched an online same-day booking tool called UnityConnect to reduce your on-site waiting time and send you and your child a mandatory pre-screening questionnaire for COVID-19 symptoms before you arrive to the hospital.

You and your child will also be screened upon arrival to the building and clinic. This enables us to identify any new symptoms that might develop between pre-screening and your arrival, and take appropriate precautions.

PLEASE NOTE: Use of this tool is optional. If you would prefer not to use it or all of the spots are taken, the CIBC Just For Kids Clinic is still available for walk-in visits.

How it works:

  • When you use this tool, you will be able to:
    • Book a time at the clinic so we can hold your spot and reduce your wait time
      • Morning appointments will be released at 7 a.m. daily, afternoon appointments will be released at 11 a.m. daily
    • Complete a mandatory pre-screening questionnaire to finalize your booking
    • Receive reminders about your booking
    • Get information about what to expect at the clinic
    • Do an optional satisfaction survey after your clinic visit to let us know how we’re doing
  • For more information about consent and privacy with the UnityConnect tool, read our tip sheet.

Changes to this tool will take place over the next few months and we welcome your feedback to ensure it is easy to use. We aim to have tools like this one available in all clinics across Unity Health over the next year.

Clinic hours:

  • The JFK clinic has expanded hours on weekdays from 10 a.m. to 12:45 p.m. and 2 to 4:45 p.m. The clinic closes from 1 to 2 p.m. for lunch.
  • Weekend and holiday hours are 10 a.m. to 1:45 p.m.
  • We request that all babies (younger than 2 months old) arrive between 10 a.m. and noon.
  • We would like to reassure you that we have increased our capacity to accommodate our patients – to promote minimal wait times along with continued physical distancing and infection control protocols. There may be updates in a couple of weeks, so please check back with us. For more information please call 416-530-6611 during business hours.

The CIBC Just For Kids Clinic is a Paediatric walk-in clinic for children up to their 18th birthday. The JFK Clinic is located on the third floor of the Our Lady of Mercy Wing.

Services provided

  • The Clinic is staffed by fully-trained paediatricians.
  • The Clinic provides services to patients whose doctors may be away or unavailable.
  • The Clinic provides clinical, diagnostic and therapeutic services.
  • The Clinic has ready access to diagnostic imaging services and blood work facilities since it is located within St. Joseph’s Health Centre.

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