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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

adult_programOur Adult program caters to volunteers who can offer a year-round commitment to a minimum of one shift per week.

Adult Program Requirements

  • Be at least 16 years of age
  • One year commitment of one shift a week
  • Complete volunteer application form
  • Attend an interview if invited

If accepted as a volunteer, you must complete the following before placement:

  • Submit two references from individuals who know you in a professional manner (e.g. employer, supervisor, teacher or coach)
  • Clear a Police Record Check (18 years and older)
  • Complete Occupational Health testing including a two-step TB test
  • Attend an Orientation Session to help prepare you for your role
  • Complete role-specific training with a designated team leader

Frequently Asked Questions

Does volunteering lead to employment at St. Joseph’s Health Centre?

No, volunteering does not lead to employment at the health centre. Volunteers are considered external applicants when applying for a job and do not receive preferential treatment over other external candidates.

How do I become a volunteer at St. Joseph’s Health Centre?

Complete a volunteer application form by clicking the link and submit it by email, mail or fax.

May I choose where I would like to volunteer?

Yes, there are many different program areas where volunteers are needed. We do our best to match volunteer interests with placement preference whenever possible. We encourage you to remain in the same placement for a minimum of 6 months, but if you desire a placement change that can be arranged.

May I request a reference letter?

Yes, reference letters can be requested after a minimum of 6 months of service with the health centre. For summer students, reference letters may be requested in September by students who have completed the summer program with a minimum of 40 hours of volunteer service.

I am interested in a career in health care; will I be able to have direct patient contact?

Yes, the majority of our volunteer roles involve direct patient and staff contact. However, if you have professional health care expertise you are not able to use these skills and abilities during your volunteer placement.

How long does the process to become a volunteer take?

Usually it takes between 30 to 45 days to complete all of our pre-volunteer requirements including reference checks, criminal background check, and health screening. All of these components must be completed prior to starting your volunteer role.

Will I receive a volunteer position description?

Yes, each volunteer accepted into a placement will receive a volunteer position description outlining the duties and responsibilities of their role.

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