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Visitor Information Panel
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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto


Ambulatory Care Clinic

Ambulatory Care Clinics
Ground Floor, the Gilgan Family Wing (formerly known as the Glendale Wing), Room GG

Phone: 416-530-6045 / 416-530-6043
Fax: 416-530-6050 / 416-530-6000 x3536

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The Lakeside Café has a wide range of fresh breakfast, lunch and dinner items. There is also a banking machine located here. Learn about how this cafeteria has gone green.

First Floor Barnicke Wing, Room 1B

Phone: 416-530-6486 x3046
Fax: 416-530-6660 (Food Services)

Monday to Friday: 7:30 am - 3:30 pm
Saturday and Sunday: 11 am - 3 pm
Statutory holidays: closed

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CCU (Critical Care Unit)

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2nd Floor Morrow Wing, Room 2M

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CIBC Just for Kids Clinic

Paediatric walk-in clinic located on the third floor of the Our Lady of Mercy Wing.
Third Floor, OLM Wing, Room 3L

Phone: 416-530-6611
Fax: 416-530-6482

We’ve launched an online same-day booking tool called UnityConnect to reduce your on-site waiting time. Visit the clinic page to hold your spot now.

The JFK clinic has expanded hours on weekdays from 10 am to 12:45 pm and 2 to 4:45 pm. The clinic closes from 1 to 2 pm for lunch. Weekend and holiday hours are 10 am. to 1:45 pm.

We request that all babies (younger than 2 months old) arrive between 10 am and noon.

We would like to reassure you that we have increased our capacity to accommodate our patients – to promote minimal wait times along with continued physical distancing and infection control protocols.

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Diagnostic Imaging

Various diagnostic tests such as CT, MRI, X-ray, Flouroscopy, etc.

Ground Floor Barnicke Wing, Room GB

Phone: 416-530-6486 x6001
Fax: 416-530-6060

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Treatment of acute care patients without prior appointment.

Ground Floor Barnicke Wing, Room GB

Phone: 416-530-6003 / 416-530-6004
Fax: 416-530-6370 / 416-530-6371

Open 24 Hours

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Family Birthing Centre

Maternity / Family Birthing Centre
1st Floor OLM Wing, room 1L

Phone:  416-530-6596
Fax:  416-530-6183

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Family Medicine

Provides comprehensive quality primary care services such as preventative and chronic disease management, as well as antenatal / postnatal services. Also offers specialty programs devoted to addictions medicine, mental health, home visits and palliative care.

Ground Floor East Wing, Room GE

Phone: 416-530-6860
Fax: 416-530-6160

Mon-Thurs: 9:00 am - 8:00 pm
Friday: 9:00 am - 5:00 pm

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St. Joseph's Health Centre Foundation - Community Donations

Fifth Floor, Sunnyside East Wing, Room SSE-514

Phone: 416-530-6704
Fax: 416-530-6836

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Fracture Clinic

Services for patients with recent soft tissue injuries or acute inflammatory joint problems, back injuries, foot or hip deformities, and acute joint injuries. Patients must be referred from the Emergency Department.

Ground Floor Barnicke Wing, Room GB

Phone: 416-530-6128
Fax: 416-530-6691

Monday, Tuesday & Thursday 7:00 a.m. to 3:00 p.m.
Wednesday 7:00 a.m. to 4:00 p.m.
Friday 7:00 a.m. to 4:00 p.m.
Weekends & Statutory Holidays 7:30 a.m. to 11:30 a.m.

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Haemodialysis Unit

In-centre full care haemodialysis

Ground Floor, Morrow Wing, Room GM

Phone: 416-530-6395 /  416-530-6000 x3982
Fax: 416-530-6533

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Health Records

St. Joseph's Health Centre Health Records Department oversees the collection, storage, retention and access to patients personal health records.

Ground Floor, Morrow Wing, Room GM

Phone: 416-530-6047
Fax: 416-530-6046

Hours: Monday - Friday: 8:00 am - 4:00 pm

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Human Resources

Payroll, benefits, and hiring.
First Floor Sunnyside West, Room 1SSW

Phone: 416-530-6460
Fax: 416-530-6034

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ICU (Intensive Care Unit)

Provides intensive care for patients who are critically ill or unstable.
Second Floor, Barnicke Wing, Room 2B

Phone: 416-530-6085
Fax: 416-530-6113

Open 24 Hours
Visiting hours are from  11:00 am - 9:00 pm

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Information Desk

Helpdesk Services
First Floor Morrow Wing, Room 1M

Phone: 416-530-6000 x0

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NICU (Neonatal Intensive Care Unit)

Provides intensive care for neonatal patients who are critically ill or unstable.
First Floor OLM Wing, Room 1L

Phone: 416-530-6067 x6597
Fax: 416-530-6505

Open 24 Hours

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Outpatient Cardio Clinic

Cardiology and Respirology Services
First Floor East Wing, Room 1E-132

Phone: 416-530-6325 / 416-530-6015
Fax: 416-530-6702

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Outpatient Lab

Phone: 416-530-6275
Fax: 416-530-6329

Hours: Open Weekdays
Registration Office: 7:00 a.m. - 4:00 p.m.
Booking Office: 7:30 a.m. - 3:30 p.m.
Blood Lab: 8:00 a.m. - 3:45 p.m.

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Outpatient Mental Health

Outpatient Mental Health Clinic / Day Treatment
Fifth Floor Morrow Wing, Room 5M

Phone: 416-530-6591
Fax: 416-530-6076

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Outpatient Registration

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Patient Accounts

Patient Accounts, 1East128
St. Joseph's Health Centre
30 The Queensway
Toronto ON M6R 1B5

Pay online 24/7:
Pay by phone 24/7: 1-888-595-8248
Phone: 416-530-6498
Fax: 416-530-6012
Hours: 7:30 am to  1 pm, Monday to Friday, closed  statutory holidays.

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Retail Pharmacy

Outpatient Pharmacy
Ground Floor East Wing, Room GE

Phone: 416-530-6555
Hours: Monday - Friday 8 a.m. - 5 p.m.

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Sleep Lab

First Floor East Wing, Room 1E

Phone: 416-530-6000 x3308 / 416-530-6486 x4599

Monday - Saturday from 8:30 pm

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Volunteer Services

First Floor East Wing, Room 105

Phone: 416-530-6450
Fax: 416-530-6211

Susan Bertoldi, Operations Leader
Phone: 416-530-6486 x3180

Rita Sarunas, Coordinator
416-530-6486 x3601

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Please select a Department or Program to access Directions and/or Floorplans

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