WHAT WE SET OUT TO DO
We have a long and distinguished history as a teaching hospital and as part of our strategic plan we set out to build on this proud legacy. Our people play a critical role in educating the next generation of healthcare leaders and every year, over 1,300 residents and students choose to join our team to learn in an urban community healthcare environment.
We also recognize that an important part of providing high-quality care means we must support our patients so they can better understand their health and medical journey.
That’s why we renewed our commitment to support a culture of learning by investing in professional development for our people and developing new tools to help patients understand how to better manage and recover from illness.
WHAT WE ACHIEVED
Educated patients at the bedside
It’s important that patients and families have access to the information they need in the format that works best for them. We’ve developed new ways to teach patients about staying safe during their stay with us. Our interprofessional practice team created animated videos to provide useful tips to prevent falls, medication errors and injuries to the skin and tissue from a lack of mobility.
Developed new online resources
More people are turning to the internet to research and learn about health issues. That’s why we’re proud of recent innovations from our teams that make reliable health information easily accessible. From apps helping patients navigate their surgical journey by helping them to prepare for their operation, to websites dedicated to improving people’s understanding of heart failure, we’re developing digital resources that empower patients to be partners in their care.
Supported a culture of learning
Over the past year, we’ve created new spaces for our people to learn right alongside from one another. Sharing best practices across different hospital areas and care disciplines strengthens our teams and builds internal expertise within the Health Centre – because you don’t have to be a student to learn. Life-long education opportunities like this keeps our teams on the cutting edge of leading practices and therapies.
How do you become a great surgeon? “Practice,” said Zishan Jetha, a third-year general surgery resident. “There is no better way to learn than by doing. You can’t develop surgical skills just by reading books.”
Each year over 100 surgical residents join our team as part of their training. After many years of study, the time spent in-hospital gives them an opportunity to move from theory to action – developing essential surgical techniques.
Earlier this year, we opened a Medical Education Teaching Clinic, a new space for teaching, research and patient care. With this new resource, patients from the Emergency Department who require surgery, but are healthy enough to go home are referred to the clinic. Residents are able to see patients through their entire care journey from initial assessment to performing surgery and providing follow-up care – under the supervision of an experienced surgeon. It’s a hands-on learning experience that residents like Zishan appreciate about their time at St. Joe’s.
“This is a unique model – we get to work alongside amazing surgeons who mentor us and we’re able to support patients independently,” Zishan said. “It’s exactly the kind of training that prepares you for your own practice.”