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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

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St. Joseph's Health Centre Toronto

Faster, better ED care

Most patients probably don’t think twice about who’s drawing their blood or starting their IV in the hospital. But in St. Joseph’s Emergency Department, it’s because of who’s doing this that patients are receiving care faster. An innovative collaboration has placed our phlebotomists (also known as medical lab technicians, or MLAs) — who traditionally work […]

“Giving as much power as possible” to the voices of Patient and Family Advisors

Michelle Rhodenizer had never experienced significant health issues until she was 37. It was then that stress led to a breaking point and a diagnosis of major depressive disorder, generalized anxiety and panic disorders – what she describes as the most challenging time in her life. “I reflect back and believe I was burned out […]

Dialysis care transforms with the opening of the Bachir Yerex Family Dialysis Centre

The dialysis patient experience is about to transform at St. Joseph’s Health Centre. This May, the brand new Bachir Yerex Family Dialysis Centre will be opening at St. Joseph’s, thanks to generous donations by Salah Bachir, his husband Jacob Yerex and other donors, and funding from the Ontario government. The new dialysis centre will feature […]

New and expanded Mental Health Emergency Services Unit opens this week at St. Joseph’s

People living with mental illness in Toronto’s west end will soon have a more specialized space to go to when they need urgent support. The Mental Health Emergency Services Unit (MHESU) at St. Joseph’s Health Centre has been renovated and almost doubled in size. It is opening this week with new features to ensure the […]

Bridging cultures and languages

High quality health care involves providing information to patients so they can make informed decisions about their own health – which can become a challenge when patients and providers don’t speak the same language. This is when interpreter services becomes vital. At each of our sites, we have partnerships with agencies or interpreters who become […]

A new clinic is treating some skin cancers in a single day

A new clinic that treats some skin cancers in a single day has opened at St. Joseph’s Health Centre. Using the Mohs micrographic surgery procedure, the physician removes cancerous growths and tests the tissue on the spot, repeating the process if necessary until the tumour is removed entirely. “Basal cell and squamous cell are the […]

St. Joseph’s joins campaign encouraging discussion of mental health

If you walk through St. Joseph’s Health Centre, you’ll find images of blue elephants on certain office doors. To visitors, this probably means nothing. But to staff members, each elephant means there’s a leader inside that office specially trained to discuss mental health and ready to direct them to the right supports and resources when […]

Life through a different lens: Photography group helping manage mental health

Art and therapy are being combined to help people manage their mental health in an innovative new program at St. Joseph’s Health Centre. For six weeks, clients in the outpatient mental health clinic can join a photography group that gives members assignments to work on together creating unique images and art all while in a […]

Obstetrical Triage Acuity Scale improves care in Family Birthing Centre

More than 3,300 babies are born every year in St. Joseph’s Family Birthing Centre (FBC). As a result, there are more than 6,000 visits to the unit every year, two-thirds of which are unscheduled. This can pose a significant challenge when there are several women at different stages of their pregnancy needing different levels of […]

Keeping patients and residents safe from pressure injuries

Our bodies were made to move. When we sit or lie down in the same position for a long period of time, we’re at risk of developing pressure injuries – damage to skin that covers bony areas of the body (ankles, back, tail bone, elbows, heels) and tissue. These injuries can be painful and require […]

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