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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

How St. Joseph’s is blending virtual and in-person therapy for mental health patients

Before the pandemic, Eunice Kim, an occupational therapist, led a group therapy session on the 7M unit at St. Joseph’s Health Centre called “The Afternoon Tea Group.” It was a space for patients living with mental illness to have tea, chat and get used to group settings. She also led group activities such as colouring […]

A look inside St. Joseph’s Health Centre Laboratory Services during the pandemic

Although often hidden from view, laboratory staff play a crucial role in determining whether someone has COVID-19. Seven days a week, 24 hours a day, staff in Lab Services at St. Joseph’s Health Centre (SJHC) are working. They handle and test suspected COVID-positive patient samples, or patients under investigation (PUI). They discover who has COVID-19. […]

Virtual health care: A win-win for patients and care providers

In semi-retirement, 65-year-old Norma keeps busy with a roster of hobbies including choir, Barbershop quartet and Scottish country dancing. But when COVID-19 shut down the province, Norma, a patient at St. Joseph’s Health Centre’s family health team, had no option but to slow down. During this time, Norma, who lives with bipolar disorder, experienced a […]

St. Joseph’s Urban Family Health Team is doing direct outreach to the elderly in the community

Across Toronto’s west end, special care packages are being hand-delivered to homebound residents as a way to help keep them safe during the pandemic. The packages, which include homemade masks and safety information, are part of an initiative by The St. Joseph’s Urban Family Health Team (FHT) where the team proactively reaches out to elderly […]

Wellness Supoorts

Staff provide wellness supports to team caring for inpatients with COVID-19

When a team of health care workers at St. Joseph’s Health Centre was redeployed to care for some of the hospital’s patients with COVID-19, it was the team’s wellness that their leaders were focused on. The Interprofessional Resource team (IRT) is a group of more than 80 registered nurses, registered practical nurses and allied health […]

How our community is lifting the spirits of patients

Bins filled with books, puzzles, sketchbooks, cards and other activities have made their way to patients in various units at St. Joseph’s Health Centre thanks to the generosity of the community. Sarah Dimmock, Director of Interprofessional Practice at St. Joseph’s, put out a call for donations to help improve patients’ experience during the COVID-19 pandemic […]

St. Joseph’s Health Centre receives a brand new MRI thanks to generous donation

The Magnetic Resonance Imaging (MRI) department at St. Joseph’s Health Centre performs approximately 15,000 exams every year and now they’ll be able to increase that number thanks to a brand new MR scanner and MRI suite made possible by donors Myron and Berna Garron. Diagnosis is a critical piece of health care – specialized equipment […]

Video calling service helps patients and families stay connected

Becoming first time parents at the start of a worldwide pandemic is stressful enough. Add to it the need for your baby to receive care in the Neonatal Intensive Care Unit (NICU) for several weeks with only one parent allowed to visit and you can start to understand what Aziza Shiule and her husband were […]

Dr. Nadine Laraya

‘It made me feel safe’ – A patient’s experience at the during COVID-19

As the COVID-19 pandemic continues, many people may have fears about seeking medical attention at hospitals – that they might expose themselves to the virus, or be an unnecessary burden on the health system. Paravaneh Laraya learned those fears aren’t necessary.

How a warm meal is making a difference for staff and physicians

Health care workers are being called upon like never before, but staff at St. Joseph’s Health Centre are still finding ways to show compassion and provide comfort and support to one another. The cafeteria at St. Joseph’s – named the Lakeside Café – recently started offering take-home specials for staff and physicians at the hospital […]

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