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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

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St. Joseph's Health Centre Toronto

Cuddle Cot provides bereaved families more time with babies after stillbirths or neonatal loss

A new device at St. Joseph’s Health Centre is being offered to families coping with a stillbirth or neonatal loss. At least seven families have used the Cuddle Cot since its arrival to St. Joseph’s Family Birthing Centre (FBC) earlier this year. It is a bassinet attached to a cooling mechanism that’s designed to preserve […]

Seventy years of paediatric care in Toronto’s west end

St. Joseph’s Health Centre has everything needed to care for the children in our community Parents in Toronto’s west end know that when their child is sick or needs urgent care, help is just a short trip away. From emergency to walk-in and longer stay support, St. Joseph’s Health Centre has everything needed to care […]

St. Joseph’s opens new 30-bed unit

Features include shared therapy and dining spaces There’s a bright, new space where St. Joseph’s Health Centre patients are receiving care – at 200 Church Street. “St. Joseph’s Reactivation Care Centre – Church unit opened on May 5, welcoming patients who need a little more therapy before being able to return home, to rehab or […]

Plan ahead – increased traffic around the Health Centre Aug 1 – 5

July 31, 2019 – The 2019 Caribana Festival runs from Thursday, August 1 to Monday, August 5. Given the location of the festival and events just south of St. Joseph’s Health Centre, we are anticipating increased traffic and potential transportation delays during the weekend. Please plan accordingly and give yourself extra time to travel to […]

Faster, better ED care

Most patients probably don’t think twice about who’s drawing their blood or starting their IV in the hospital. But in St. Joseph’s Emergency Department, it’s because of who’s doing this that patients are receiving care faster. An innovative collaboration has placed our phlebotomists (also known as medical lab technicians, or MLAs) — who traditionally work […]

“Giving as much power as possible” to the voices of Patient and Family Advisors

Michelle Rhodenizer had never experienced significant health issues until she was 37. It was then that stress led to a breaking point and a diagnosis of major depressive disorder, generalized anxiety and panic disorders – what she describes as the most challenging time in her life. “I reflect back and believe I was burned out […]

Dialysis care transforms with the opening of the Bachir Yerex Family Dialysis Centre

The dialysis patient experience is about to transform at St. Joseph’s Health Centre. This May, the brand new Bachir Yerex Family Dialysis Centre will be opening at St. Joseph’s, thanks to generous donations by Salah Bachir, his husband Jacob Yerex and other donors, and funding from the Ontario government. The new dialysis centre will feature […]

New and expanded Mental Health Emergency Services Unit opens this week at St. Joseph’s

People living with mental illness in Toronto’s west end will soon have a more specialized space to go to when they need urgent support. The Mental Health Emergency Services Unit (MHESU) at St. Joseph’s Health Centre has been renovated and almost doubled in size. It is opening this week with new features to ensure the […]

Bridging cultures and languages

High quality health care involves providing information to patients so they can make informed decisions about their own health – which can become a challenge when patients and providers don’t speak the same language. This is when interpreter services becomes vital. At each of our sites, we have partnerships with agencies or interpreters who become […]

A new clinic is treating some skin cancers in a single day

A new clinic that treats some skin cancers in a single day has opened at St. Joseph’s Health Centre. Using the Mohs micrographic surgery procedure, the physician removes cancerous growths and tests the tissue on the spot, repeating the process if necessary until the tumour is removed entirely. “Basal cell and squamous cell are the […]

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