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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto



As part of the Diagnostic and Therapeutic Services program, we provide pharmacy services to inpatients, outpatients, staff and the general public.

Inpatient pharmacy

The pharmacy provides a safe and effective medication system within the Health Centre including unit-dose drug distribution, centralized intravenous admixture services and chemotherapy preparation.

Pharmacists and regulated pharmacy technicians make a difference in four key areas:

  1. As your medication experts
    As your hospital pharmacy team, we are your medication experts that evaluate patient medication needs, effectiveness and safety on the basis of patient information and evidence-based assessment of treatments. Pharmacists and technicians also work together to gather all the information to ensure that the patient’s home medications are started correctly while they’re in hospital.
  2. As an integral part of your health care team
    While pharmacy technicians ensure that the right drug is filled and delivered, pharmacists work in collaboration with other healthcare professionals to ensure appropriate care is provided to patients. The pharmacy team works together to reduce adverse drug reactions and maximize patient compliance, reducing unnecessary hospital admissions and saving millions on healthcare spending.
  3. By providing patient-centered care
    Your hospital pharmacy team provides care that respects a patient’s preferences, needs and values. Through medication therapy management, the pharmacy team empowers patients to be involved in their own care.
  4. By providing a variety of healthcare services
    Whether it’s in the community, inpatient unit, clinics or family health teams, your pharmacy team ensures that patients are well informed on how to use and care for their medication devices, create personalized care plans, help them understand their medications and enable them to make decisions regarding their health.

The Retail (Outpatient) Pharmacy is located in the East Wing on the ground floor near Family Practice and the exit.

We provide:

  • Caring and compassionate service
  • Free home delivery
  • Seniors pay just $2.83 per prescription after meeting annual deductible
  • Coordination with hospital clinical teams for timely prescription fill on discharge
  • Integration and teaching with outpatient clinics
  • Specialty medications often difficult to locate at community pharmacies (cancer and transplant medications, TB medications, injections, and others)
  • Collaboration with patient support programs that can help improve access to high cost specialty medications
  • Compliance packaging to help patients or their caregivers remember when to take medications
  • Direct on-line billing with most drug insurance carriers including our hospital plan for staff
  • MedsCheck Medication Review appointments
  • Breast pumps are available for rental and purchase
  • Selection of assistive devices and compression garment fitting service
  • For Unity Health staff and physicians:
    • The dispensing fee difference is waived for all eligible Unity Health plan employees
    • Staff discount are available on eligible non-prescription products
  • A convenient way to refill and order prescriptions through TELUS Pharmaconnect, a web and smartphone app.
    • Download the app from your App Store onto your device (iPhone, tablet or Android) or visit TELUS Pharmaconnect online to create an account from your computer.
    • Link your account to the St. Joseph’s Outpatient Pharmacy by calling 416-530-6555

The Retail Pharmacy is open Monday to Friday from 8 a.m. to 5 p.m. Closed weekends and holidays. For information, please call 416-530-6555.

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