This website has been optimised for more recent browsers. For an improved user experience, please update your web browser.
Search
AA
Print This Page
Visitor Information Panel
Connect With Us:
Join us on Instagram
Welcome to Our Virtual Information Desk
Close
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

Outpatient Mental Health

As part of the Emergency, Mental Health and Addictions Services, our Outpatient Mental Health program provides client-centred care to adults through a variety of hospital- and community-based programs.

Outpatient Mental Health includes seven programs that provide a wide range of treatment options for individuals with mental health concerns. The main clinic space is on the fifth floor of the Morrow wing, extending into the Glendale wing and is accessible from the main elevators in the Morrow wing. We also have two programs on the seventh floor of the Morrow wing.

Our interdisciplinary teams of practitioners provide the following range of mental health services:

  • Mental health assessment and treatment recommendations
  • Community support
  • Illness stabilization and recovery
  • Collaborative care with community primary care providers
  • Access to supportive and/or adjunctive services within the mental health and addictions program

The Collaborative Care Clinic (CCC) provides assessment and short-term treatment of a wide range of mental health concerns using a team approach for an episode of care. The clinic does not provide long-term psychiatric follow up. The program is comprised of four teams, each with two psychiatrists, two mental health clinicians and one case manager.

The CCC accepts referrals from our inpatient mental health services as well as referrals from community services such as family doctors. If you are a community health provider please complete this referral form.

To learn more about these services, by watching our video.

When coming for your first appointment, please bring your health card and a list of any medications you are taking.

Please make sure to come early to allow for time to be registered at the front desk.

We are located on the fifth floor of the Glendale wing and can be contacted at 416-530-6717, by fax at 416-530-6774, or email at ccc@stjoestoronto.ca.

Hours: 8:00 a.m. to 4:00 p.m.

The Assertive Community Treatment Team (ACTT) provides community-based support and rehabilitation to adults with severe and persistent mental illness. Many ACTT clients have been given the diagnosis of schizophrenia, which is a challenging condition that sometimes makes it difficult to tell what is real and unreal, think clearly, manage emotions, relate to others and complete daily tasks.  The team helps out with whatever the client identifies as a need, such as managing medication, trips to their family doctor and having a supportive ear whenever they need it. This level of support helps facilitate a better quality of life for the client in the community and reduces the need for inpatient care.

Our team, which includes a psychiatrist, peer support worker, nurses, social workers, mental health worker and an occupational therapist, works collaboratively seven days a week to provide this community-based support.

Referrals can be made by completing an access point application: http://theaccesspoint.ca.

We are located on the fifth floor of the Glendale wing and can be contacted at 416-530-6130 or by fax at 416-530-6363.

Mental Health

Mobile Crisis Intervention Teams (MCITs)

The Mobile Crisis Intervention Teams (MCITs) are collaborative partnerships between participating Toronto area hospitals and the Toronto Police Service (TPS). The program partners a mental health nurse and a specially trained police officer to respond to situations involving individuals experiencing a mental health crisis.  Coverage is now available throughout the City of Toronto.

The MCIT’s mandate is to:

  • Make an immediate on-site clinical assessment of the person in crisis
  • Attempt to stabilize and defuse the crisis
  • Assist in removing the individual from serious harm to themselves or others
  • Provide supportive counselling, as needed
  • Arrange appropriate mental health treatment through referrals to an appropriate agency or apprehension under the Mental Health Act
  • Coordinate and facilitate transportation to the hospital emergency department if further psychiatric and medical assessment is required

Can I call an MCIT?

No, you cannot call an MCIT directly. If you or someone around you is experiencing a mental health crisis, call the Toronto Police Service at 416-808-2222 or 9-1-1 in an emergency.

Are MCITs first responders?

No.  Priority Response Units (PRU) are the officers that respond to all calls for service including 9-1-1 emergency calls. They will attend calls for individuals experiencing a mental health crisis first to ensure it is safe for the nurse. The MCIT will then attend as secondary responders when the PRU indicates it’s safe to do so.

Although MCITs have traditionally been considered secondary responders, the program has evolved since its inception in 2000. The MCITs now may operate as co-responders to calls that do not include weapons or any other identified safety concerns.  This means, when appropriate, MCITs will respond simultaneously with Priority Response Unit officers.

Are MCITs accessible 24/7?

The teams operate seven days a week and, depending on the team, will work beginning at 11:00 a.m. and as late as 11:00 p.m. The hours are based on the times when the police receive the highest number of calls related to people experiencing a mental health crisis.

The TPS is available 24/7 to attend 9-1-1 calls involving a person in crisis.

Do MCITs use police vehicles?

Yes, MCITs use police vans designated for MCIT.

Do the teams use handcuffs?

The police officer has the responsibility to ensure individuals and the community are safe.  However, police officers are able to use discretion in any situation where they may have to use hand cuffs.

If apprehended under the Mental Health Act (MHA), where will the person be taken?

An individual who may be experiencing a mental health crisis that is potentially a danger to themselves or others may be apprehended by police under the MHA.  In doing so, the individual will be taken to the nearest psychiatric facility which is most often the nearest hospital emergency room.

The Toronto Police Service is currently partnered with the following hospitals:

For Divisional maps and boundaries, click here.

Our Psychiatric Day Hospital provides a structured therapeutic environment for individuals transitioning from psychiatric inpatient care or who need a period of more intensive treatment. This is a three-week intensive day treatment program for our clients who receive care from our multidisciplinary team including psychiatrists, a social worker and nurses who provide individual support and educational groups.

The day hospital only accepts internal referrals from St. Joseph’s Health Centre programs.

We are located on the seventh floor of the Glendale wing and can be contacted at 416-530-6350 or by fax at 416-530-6405.

Hours: 8 a.m. to 4 p.m.

The Injection Clinic is designed to support individuals with severe and persistent mental health issues who have been prescribed injectable antipsychotic medication. Our nurses provide injections, brief assessments and follow-up as needed. Appointments to our Injection Clinic are by physician referral only.

The clinic operates one day a week on Wednesdays from 9 a.m. to 4 p.m. Please bring your health card to every visit.

We are located on the fifth floor of the Glendale wing and can be contacted at 416-530-6000 ext. 3448.

The outpatient clinic provides psychiatry and mental health nursing to adults in west Toronto. Our psychiatrists provide follow-up care to individuals to help manage symptoms of mental illness such as depression, schizophrenia and bipolar disorder. Our mental health nurse works with outpatient mental health clients to assist them in managing their medication and screens, monitors and assists clients manage metabolic problems such as weight gain and diabetes.

We ask that our clients please bring their health cards and a list of any current medications they are taking to every appointment.

Our mental health nurse only accepts referrals from current outpatient mental health clients.

We are located on the fifth floor of the Morrow wing in room 5M 22 and can be contacted at 416-530-6591 or by fax at 416-530-6076.

Hours: 8 a.m. to 4 p.m.

Top of Page