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Welcome to Our Virtual Information Desk
Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

Caring for our tiniest patients

When planning to have a baby, few people consider the possibility of needing additional care or support after delivery. But the reality is that some babies are born premature or may have a serious health concern and require specialized care before they can go home. That’s where the Neonatal Intensive Care Unit (NICU) comes in. At St. Joe’s, our Level 2B NICU is able to support pre-term infants as early as 32 weeks gestation.

“The babies we see require highly specialized care — our services are focused on providing an environment that will help them continue to grow,” said Alie Drabble, NICU Patient Care Manager. “With more than 700 babies admitted every year, we’re prepared to deliver the highest quality care to everyone who comes through our doors.”

Time can be of the essence with a newborn baby, which is why our NICU is located right beside our Family Birthing Centre; there’s seamless coordination of care and fast response and transport times when necessary. Everything in our NICU is designed to help prepare a family to go home, including our special care-by-parent room that allows new parents to simulate being at home taking care of their baby on their own, with our care team just steps away if they require any additional support.

Read the stories below to learn how our NICU team is constantly making improvements to provide even better care to our community — and to hear advice from moms who have experienced firsthand what it’s like to care for a premature baby.

Learn more about our NICU.

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