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Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

Accountability

Local Health Integration Networks (LHINs) are not-for-profit organizations whose mandate is to plan, integrate and distribute provincial funding for all public health services within 14 specific geographic regions within the Province of Ontario. These agencies are guided by the Health Integration Act, governed by appointed Boards, and report to the Ontario Ministry of Health and Long-Term Care.

St. Joseph’s Health Centre is situated within the Toronto Central LHIN, which is comprised of two Community Care Access Centres, 18 Community Health Centres, 18 Hospitals, 41 Long-Term Care Facilities, 75 Mental Health Organizations and 103 Community Support Service Agencies.

St. Joseph’s is committed to being open, transparent and accountable to you – our patients and clients, visitors, community and staff. As part of that commitment, and in compliance with the Commitment to the Future of Medicare Act (CMFA), we are pleased to post our Service Accountability Agreements.

These documents outline our performance obligations, and the resources in which we have pledged to deliver care.

Hospital Service Accountability Agreement (H-SAA)

The Hospital Service Accountability Agreement (H-SAAs) outlines the responsibilities of St. Joseph Health Centre and the Toronto Central Local Health Integration Network (LHIN) with respect to health services delivery in a Hospital setting.

H-SAA Amending Agreement 2008-2018

H-SAA Amending Agreement 2008-2017

H-SAA Amending Agreement 2008-2016

H-SAA Amending Agreement 2008-2013

H-SAA Amending Agreement 2011-2012

H-SAA Amending Agreement 2010-2011

H-SAA Amending Agreement 2008-2012

Multi- Sector Service Accountability Agreement (M-SAA)

The Multi-Sector Service Accountability Agreement outlines the responsibilities of St. Joseph Health Centre’s community mental health and addiction services and the Toronto Central LHIN.

Multi-Sector Service Accountability Agreement 2014 to 2018

Declaration of Compliance for the period April 1, 2016 to March 31, 2017