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Welcome to Our Virtual Information Desk
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Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto

A resident of Ontario must have a valid health card to show that he or she is entitled to health care services paid for by OHIP.

Ontario residents are eligible for provincially funded health coverage (OHIP). Generally, to be eligible for Ontario health coverage you must:

  • Be a Canadian citizen, permanent resident or among one of the newcomer to Canada groups who are eligible for OHIP as set out in Ontario’s Health Insurance Act; and
  • Be physically present in Ontario for 153 days in any 12-month period; and
  • Be physically present in Ontario for at least 153 days of the first 183 days immediately after establishing residency in the province; and
  • Make your primary place of residence in Ontario.

OHIP coverage normally becomes effective three months after the date you establish residency in Ontario. The ministry strongly encourages new and returning residents to purchase private health insurance in case you become ill during the OHIP waiting period

As health service providers validate the health numbers of people they treat, it is important to carry your health card at all times.

If you have a red and white health card OR the newer photo health card, please carry it. Either card must be validated by your provider.

Listed below are the closest Service Ontario locations in proximity to St. Joseph’s Health Centre:

College Park
777 Bay Street, Lower Level
Main Intersection: Bay St. and College St.
Please click here to view on Google Maps (opens in new tab)
Hours:
Monday, Tuesday, Wednesday, Friday: 8 a.m. – 5 p.m.
Thursday: 8 a.m. – 7 p.m.

Mount Dennis
605 Rogers Road, Unit D4
Main Intersection: Rogers Rd. and Keele St.
Please click here to view on Google Maps (opens in new tab)
Hours:
Monday, Tuesday, Wednesday, Friday: 9 a.m. – 5 p.m.
Thursday: 9 a.m. – 6 p.m.
Saturday: 9 a.m. – 1 p.m.

Etobicoke
3300 Bloor Street West, Unit 142
Main Intersection: Bloor St.W. and Islington Ave.
Please click here to view on Google Maps (opens in new tab)
Hours:
Monday, Tuesday, Friday: 9 a.m. – 5 p.m.
Wednesday, Thursday: 9 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m.

College
534 College Street
Main Intersection: College St. and Bathurst St.
Please click here to view on Google Maps (opens in new tab)
Hours:
Monday, Tuesday, Wednesday, Friday: 9 a.m. – 5 p.m.
Thursday: 9 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m.

Downtown
33 Victoria Street, Unit 150
Main Intersection: King St. East and Yonge St.
Please click here to view on Google Maps (opens in new tab)
Hours:
Monday, Tuesday, Wednesday, Friday: 9 a.m. – 5 p.m.
Thursday: 9 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m.

Toronto-Davenport
839 Yonge Street (Located on the lower level of Canadian Tire)
Main Intersection: Yonge St. and Davenport Rd.
Please click here to view on Google Maps (opens in new tab)
Hours:
Monday, Tuesday, Wednesday, Friday: 9 a.m. – 5 p.m.
Thursday: 9 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m.

Etobicoke South
1255 The Queensway, Unit 16B
Main Intersection: Kipling Ave. and The Queensway
Please click here to view on Google Maps (opens in new tab)
Hours:
Monday, Tuesday, Wednesday, Friday: 9 a.m. – 5 p.m.
Thursday: 9 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m.

Midtown
2700 Dufferin Street, Unit 54
Main Intersection: Dufferin St. and Castlefield Ave.
Please click here to view on Google Maps (opens in new tab)
Hours:
Monday, Tuesday, Wednesday, Friday: 9 a.m. – 5 p.m.
Thursday: 9 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m.

Weston
250 Wincott Drive, Unit 19B
Main Intersection: Kipling Ave. and Eglinton Ave. W.
Please click here to view on Google Maps (opens in new tab)
Hours:
Monday, Tuesday, Wednesday, Friday: 9 a.m. – 5 p.m.
Thursday: 9 a.m. – 7 p.m.
Saturday: 9 a.m. – 1 p.m.

For further information, please call 1-800-268-1154 or visit the Government of Ontario’s Health and Long-Term Care website (opens in new tab).

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