“When I arrived in the Emergency for my shift, it was extremely busy when a young Mom was brought in by ambulance with a toddler. She was extremely ill & very worried for her baby. The family was unavailable at the time so she was reassured by my white hair and the fact I was a “Nana.” I was able to care for her baby that afternoon until a family member was eventually reached. About 3 months later she saw me at a street festival & came over to thank me for putting her at ease & taking good care of her baby.”
Margo has been volunteering in the Emergency Room with St. Joseph’s Health Centre for 18 years. Impressed by his wife’s enthusiasm for the work, her husband James, started to volunteer as a Mealtime Host on one of the transition care wards three years ago.
“You get to see the same patients week after week so you get to know them, their families and caregivers. A lot of patients open up about their life and their family – you get to know people – that’s the part I like the most.”
Domenica has been a volunteer in our Oncology unit with St. Joseph’s Health Centre for more than two years, assisting patients, physicians and staff.
“Volunteering to help the community in some capacity was something I have wanted to do for quite a while. I have been given so much and I thought it was only right to give back. What I did not expect and really appreciate about St. Joes is the sense of community within the hospital itself. It isn’t just volunteering for me anymore. I really enjoy the time I spend here with the team and serving the community.”
Frank started as a Courtesy volunteer but now supports our Outpatient Mental Health department. He has been volunteering for more than four years making sure that our patients and visitors have the best experience possible.
“In my day to day life, I work many hours in the IT field and I am solving problems, dealing with issues and trying to meet challenging and sometimes unreasonable deadlines. There usually is not much room for compassion. Since I have been volunteering, I have felt a great sense of compassion for others and an opportunity to serve others in ways I could not imagine. It has given me an outlet to completely focus on helping others in any way I can in the Emergency Department at St. Joseph Health Centre. I am so grateful to have this opportunity to utilize the God given compassion I have been given to help others during my shift. I truly feel volunteering at St. Joes is a gift that keeps on giving.”
Tim has been volunteering for 6 months in the Emergency department, assisting patients, physicians and staff.