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Welcome to Our Virtual Information Desk
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Need directions to a department or clinic? Want to visit a patient? We're here to help!

Use our "Virtual Information Desk", accessible at the top of any page on our website by clicking on this Visitor Information Panel icon icon, to help answer common questions or help you find your way before and during your hospital visit.

Of course, you can visit our onsite main Information Desk located at the Melnyk Entrance (off of the Queensway) which is open from 7am to 9pm, Monday to Friday, and from 9am to 9pm Weekends and Holidays. Feel free to call us at 416-530-6000.

Find us at St. Joes
St. Joseph's Health Centre Toronto
Shannon and Laura_v2

When mental illness affects families

For more nights than she can count, Shannon has waited for a phone call to tell her that her sister, Laura, was not okay. Last July, Shannon was at work when she had a bad feeling – Laura hadn’t been well the day before and calls to her cell phone were now going straight to […]

Resident Dr. Ariel Lefkowitz talks to patient Oldrich Zatka in the Vascular Teaching Clinic.

Innovative new teaching model supports future doctors

An innovative new model of teaching is giving patients with vascular disease better access to care and helping medical residents with hands-on learning that’s helping develop their careers as doctors. Last year, we opened our Medical Education Teaching Clinic (METC), a space where residents receive one-on-one time with our doctors and see patients as a […]

pathology

The lab: Behind the scenes of patient care

Patients will likely never see the inside of a hospital lab – but it’s a department that’s critical to the care they receive; 75 per cent of medical decisions our physicians and care teams make are based on lab results. And in some cases, those results are needed quickly to make life-saving decisions. In 2016, […]

Peter Gilgan and his mom. Gilgan's record gift will support the Promise Campaign to improve health in Toronto's west end.

Peter Gilgan honours parents and west-end roots with $10 million donation

Peter Gilgan, founder and CEO of Mattamy Homes, is paying tribute to his parents and his childhood in the west end of Toronto with a $10 million donation to the Promise Campaign at St. Joseph’s Health Centre. Gilgan, who was born at St. Joseph’s Health Centre, is making one of the largest donations in the […]

Measles Alert

Please read the following news release issued by Toronto Public Health on August 25 Toronto Public Health (TPH) is investigating a lab-confirmed case of measles. This includes following up with individuals who may have been exposed. Members of the public may have been exposed to measles in the following settings during the period of August 19-24, […]

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Bacteria-killing robot joins St. Joe’s cleaning team

When you visit the hospital, you’re there to get healthy – not to catch something that makes you sicker. But more than 220,000 people get hospital-acquired infections every year in Canada because of being in close proximity to others who are ill. It’s important that healthcare teams continue to evolve their cleaning practices to prevent […]

From Renee (4)

Caring for our tiniest patients

When planning to have a baby, few people consider the possibility of needing additional care or support after delivery. But the reality is that some babies are born premature or may have a serious health concern and require specialized care before they can go home. That’s where the Neonatal Intensive Care Unit (NICU) comes in. […]

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What having a baby in the NICU taught me

With more than 700 babies coming through the NICU every year, our teams have a lot of experience supporting families through what can be a stressful and critical time. We asked three moms whose babies spent time in our NICU about their experience — and what their advice is for other parents in the same situation. […]

skin to skin

Skin to skin benefits babies — and new parents

Kangaroo care – “skin to skin” – is a fundamental care practice where a new parent holds their diaper-clad babies on their bare chest just like a kangaroo. It’s recommended right after birth and then on an ongoing basis to keep the baby calm and warm, for bonding between the new parent and baby and […]

infant feeding

This model of feeding is driven by infants

Newborn feeding is complex, and it’s an especially demanding and skilled task for the fragile, premature and/or critically ill newborn. Learning how to feed can be the last hurdle for an infant before they can be discharged home – it can prolong their NICU stay for a substantial amount of time. In order to better […]

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